Shipping policy
SHIPPING COUNTRYΒ Β
We currently ship to the destinations available at checkout. Shipping availability, rates, and thresholds vary by destination.
Very regrettably, we can't ship to PO Boxes or APO addresses.
SHIPPING COSTΒ Β
Shipping is a flat $5 for orders under $79. Orders $79 and over ship free.
SHIPPING TIMEΒ Β
We aim to ship all orders within 5 business days of order confirmation. Estimated delivery time is 10 to 20 business days.
Once your order is dispatched, you will receive a shipping confirmation along with a tracking number.
COSTOMS DUTYΒ Β
All applicable duties and taxes for orders shipped within the United States (excluding Alaska and Hawaii) will be fully covered by us.
If you face any challenges concerning customs duty, please do not hesitate to reach out to our customer service team atΒ support@longhutao.com. We are always ready and happy to assist you.
OTHER ISSUES
In case your package is lost during transit, please email us at Β support@longhutao.com as soon as possible, and we will do our best to resolve the issue.Β
If you have any other questions, feel free to contact us at Β support@longhutao.com.
SINGAPORE SHIPPING
Singapore Standard Shipping is US$7.50 for orders below US$135. Shipping is free for orders of US$135 or more.
Singapore orders are shipped with import duties and taxes covered by LonghuTao. Customers should not be required to pay additional import charges upon delivery. Prices and checkout are in USD.