Shipping policy
SHIPPING COUNTRY
We currently only offer shipping within the United States (excluding Alaska and Hawaii). Unfortunately, we are unable to deliver to any other countries or regions at this time.
Very regrettably, we can't ship to PO Boxes or APO addresses.
SHIPPING COST
Shipping is a flat $5 for orders under $79. Orders $79 and over ship free.
SHIPPING TIME
We aim to ship all orders within 5 business days of order confirmation. Estimated delivery time is 10 to 20 business days.
Once your order is dispatched, you will receive a shipping confirmation along with a tracking number.
COSTOMS DUTY
All applicable duties and taxes for orders shipped within the United States (excluding Alaska and Hawaii) will be fully covered by us.
If you face any challenges concerning customs duty, please do not hesitate to reach out to our customer service team at support@longhutao.com. We are always ready and happy to assist you.
OTHER ISSUES
In case your package is lost during transit, please email us at support@longhutao.com as soon as possible, and we will do our best to resolve the issue.
If you have any other questions, feel free to contact us at support@longhutao.com.